Generally, we only collect personal data required to offer or improve our services or when we are legally required to do so and we store them in data centers within the European Union, primarily in Germany. We use third party services that help us offer, develop or improve our services. We do not pass on any personal data collected by us to third parties without your explicit approval. It is important to note that data transfer via the Internet (e.g. communication by email) may involve security issues. Complete protection of data from access by third parties is not possible. By using our Services or our website, you are consenting to the collection and use of personal data as outlined in our Terms of Service and according to this Privacy Policy. We may modify this policy, for example to changes to applicable law or changes to our Services.
We do not process or save your payment details. Instead, when you make a purchase, this is handled by our payment provider (Stripe.com). Their privacy policy applies; you can read it here.
We log data about your visit that your browser automatically submits. This data includes the URL you previously visited, your host name (IP address) and the timing of page views. We do not match that data to a specific person. We may disclose your personal information in order to investigate or take action regarding illegal activities.
In case you use the contact form (aquaplot.com/contact) to get in touch with us, we will store the information you submitted in order to handle your request and save it in case of follow up questions.
We use cookies for login session management and visitor information. Cookies are small text files that are temporarily stored on your computer hard drive, containing information we process to facilitate authentication and information we need to offer our services. We mostly use so-called session cookies, which are automatically deleted when you close your browser. You can change the settings in your browser so that it informs you about the placing of cookies. You can also restrict certain websites from placing cookies. Please note that you may not be able to use any or some of our services when cookies are disabled.
We use Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses cookies, which allow an analysis of your use of the website. As a rule, the information created by the cookie concerning your use of this website is transferred to a server in the USA and is stored there. Google will truncate your IP address in advance within European Union member states or within other member states of the Agreement on the European Economic Area. The full IP address will only be transmitted to a Google server in the USA and truncated there in exceptional cases. On behalf of us, Google will use this information to evaluate your use of this website, to compile reports on website activities and to provide additional services in connection with website and Internet use. The IP address transmitted by your browser within the scope of Google Analytics will not be linked with other Google data. You can prevent the storage of cookies by adjusting your browser software accordingly or you can prevent the recording of the data created by the cookie and relating to your use of the website (incl. your IP address) being sent to and processed by Google by downloading and installing the browser plug-in available here .
You may contact us any time to request information about your personal data, and to request us to correct, delete or disable your stored personal data for free. We will comply with your request with no questions asked, unless that would violate our obligation to keep certain records. We ask you to use contact details of our imprint or just write to help@aquaplot.com.